Refund Policy
Satisfaction Guarantee
Your satisfaction truly matters to us. If any area within the agreed‑upon scope doesn’t feel fully cleaned, we’re more than happy to return and make it right. Just reach out within 24 hours, and we’ll return (usually within one business day) to re‑clean the area at no additional cost. Requests made after 24 hours may incur a fee. We appreciate the chance to resolve concerns quickly.
Refund Policy
While we stand behind the quality of our work, our guarantee does not include refunds once services have been performed. We value our team and ensure they are compensated for the time and care they invest in each home. If something within scope is not cleaned to your satisfaction, we will gladly return to make it right.
Insurance
We are fully bonded and insured in accordance with state laws and will always take reasonable, responsible care with your property. However, we cannot be held liable for pre‑existing damage or valuables that are not properly secured. Please ensure that furniture and household items are stable and in good working condition. If an item falls due to improper installation or precarious placement, Clairity Cleaning is not responsible for resulting damage.